We want to make your experience with us as easy and pleasant as possible. Here you can login to our ticket support system, where we will respond quickly to any issues you may have.


Customer Support

The quickest and simplest way for you to get support is via our online ticket system

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Support Ticket System

We will always provide the best support possible using methods such as support email, our online helpdesk and FAQ archives. We endeavour to see that all support queries will receive a response within 24 hours, although the vast majority of support requests are currently answered in under an hour.

The quickest and simplest way for you to get support is via our online ticket system. Opening a support ticket ensures that your issue is looked at by the right person.


Web Hosting Tutorials

You will be a pro in no time with cPanel's video tutorials. These tutorials allow you to easily learn as you can rewind, pause, and fast forward through any of the videos.

My SQL

A guide to creating and modifying MySQL databases in cPanel.

Quality: High | Low

Change Style

A quick guide on changing the look and feel of cPanel to fit your personal style.

Quality: High | Low

Updating Your Contact Information

Change your contact information as well as preferences.

Quality: High | Low

Shortcuts

Easily access your cPanel by adding cPanel shortcuts to your desktop or browser's bookmarks toolbar.

Quality: High | Low

Subdomains

Learn all about creating and managing subdomains.

Quality: High | Low

MySQL Wizard

Create and manage MySQL databases with this step by step wizard.

Quality: High | Low

Addon Domains

Learn about creating and managing addon domains.

Quality: High | Low

Parked Domains

Learn about creating and managing parked domains.

Quality: High | Low

Redirects

Learn how to make a specific web page redirect to another page and display the contents of that page with redirects

Quality: High | Low

Change Password

Change the main password for your account.

Quality: High | Low

Password Protect Directories

Learn how to limit access to a certain part of your site by requiring a user name and password to access a folder or folders from the web.

Quality: High | Low

GnuPG Keys

Generate or import GnuPG Keys to encrypt messages using a "public key" that can only be decrypted by a "private key", which is retained by the intended recipient of the message.

Quality: High | Low

Hotlink Protection

Prevents other websites from directly linking to files on your website.

Quality: High | Low

IP Deny Manager

Block a range of IP addresses to prevent them from accessing your site.

Quality: High | Low

Site Software

Blogs, Bulletin Boards, CMS, Chat, Ecommerce, and more!

Quality: High | Low

SSH/Shell Access

Manage your SSH keys to allow automation when logging in via SSH.

Quality: High | Low

File Manager

Quickly manager all of your files with the new File Manager.

Quality: High | Low

Backups

Download (to your computer) a zipped copy of either your entire site (your home directory, databases, email forwarders configuration, email filters configuration) or one of the previously mentioned parts of your site.

Quality: High | Low

Ftp Accounts

Access your web site's files through a protocol called FTP.

Quality: High | Low

Web Disk

Easily drag and drop files to your hosting account.

Quality: High | Low

Email Accounts

Manage the email accounts associated with your domain(s).

Quality: High | Low

Forwarders

Send a copy of all mail from one email address to another.

Quality: High | Low

Auto Responders

Send a message back automatically to anyone who sends an email to a certain account.

Quality: High | Low

Mailing Lists

Send messages to a large group of people.

Quality: High | Low

BoxTrapper

Protect your inbox from spam.

Quality: High | Low